What's New In PhoneBurner: January 2025

New year - same unstoppable drive to get you more quality conversations. That's one resolution we're sticking to! Here's the scoop on what's new so far in 2025. Let's jump in.

💁Call Transfer for Inbound & Click-to-Calls

You can now transfer both inbound calls and Click-to-Calls. Easily initiate calls from any contact record and manage callbacks outside of a dial session, all without disrupting your workflow.

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🚪Coming Soon: CEO Office Hours

How often do you have the opportunity to ask a CEO (and former VP of Sales) questions about selling, dialing, leadership, and success? In February, Chris Sorensen will open his virtual door and invite you in. Stay tuned!

🔓Hot Topics on Unblocked

Is pre-call research wise, or a waste of time? Why should your team focus on problems over solutions? How can you make sales calls less stressful? Sharpen your skillset this month on Unblocked.

🔆Feature Spotlight: Follow-Up Buttons

When they say "Call me in 2 days," or "Call me next month" don't miss a beat. Configure a dispositon button with a date selector that sets a "follow-up date." Then use Saved Search to drive dynamic follow-up lists (like "Today's Follow-up Calls" so you never miss a follow-up.

📣FCC One-to-one Consent Rule Struck Down

Soon after the FCC's decision to postpone the 1:1 rule, the U.S. Court of Appeals for the Eleventh Circuit struck it down, ruling the FCC exceeded its authority. As a result, the rule will not take effect. However, our customers still need to have prior express written consent as defined by the FCC to text and to leave prerecorded voicemails. The ruling simply means that the rules have not changed and consent does not need to be 1:1.

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🔜 More to come...

Stay tuned for our next update. In the meantime, check out our blog for the latest product updates, sales analysis, and more.