SALES CRM

Turn contacts into customers

Manage calls, contacts, and follow-ups with PhoneBurner's built-in CRM—or integrate with the one you already use.
Start Free Trial
Sales team using PhoneBurner CRM to call leads
Contact Manager

Clarity for every contact

Say goodbye to missed details and hello to organized data. PhoneBurner's sales CRM stores detailed contact data and logs contact history automatically, so conversations are seamless and records stay up to date—without extra effort.
Folders & Tags
Custom Fields
Activity Tracking
Time-Stamped Notes
Recordings
Call Transcripts
Email & SMS History
Call History
Custom List Views
PhoneBurner CRM contact view

Integrations

Already have a CRM? We play nice.

Salesforce integration app
Hubspot integration app
Outreach integration app
SugarCRM integration app
Monday integration app
Zoho integration app
Explore 150+ integrations
Next arrow

“I love when my team keeps asking me who to call.”

- No sales manager ever

Every rep, always ready

Eliminate downtime and call reluctance
Design daily to-dos reps can execute in seconds
Turn more contacts into opportunities
Call Lists

Target the right prospects

Ditch spray-and-pray for smarter outreach. With intelligent filters and dynamic saved searches, PhoneBurner builds targeted call lists—so reps can log in, know who to call, and hit the ground running in seconds.
Example of using advanced filtering
PhoneBurner leadstreams
LeadStream

Distribute leads automatically

Assign leads with intention. From shared pools to custom rules, LeadStream eliminates manual work and gives you full control over how leads are routed—boosting speed-to-lead and rep efficiency.
Sequences

Ensure persistent follow-up

Use saved searches to build structured call sequences that keep reps consistently following-up. Group contacts who don’t answer for timely callbacks—and prevent good leads from going cold.
Setting up call sequences in PhoneBurner CRM

Seamlessly blend voice, email, and SMS

Multichannel Outreach

Multiple channels, 1 click

No other platform integrates email and SMS so seamlessly into the call experience. Create one-touch templates and campaigns, and send emails and text messages (Carrier approval required) based on call outcome – in one click.
PhoneBurner email and sms capabilities
Smartsender

Track email engagement

What happens after you click send? Smartsender captures real engagement signals—like email opens, link clicks, and document or video views. Know who’s engaged, and follow up at the right time with the right message.
Activity tracking in PhoneBurner
Reporting

Get insights that power smarter follow-up

A good sales CRM does more than store contacts—it tracks progress, performance, and potential. PhoneBurner’s custom reports and lead source tracking show you what’s converting, what’s stalling, and where to take action—so there's less guesswork and more conversions.
Reporting in PhoneBurner

Built for ease, and bigger results

All Inclusive CRM
The ease of use and flexibility to customize it to my needs is remarkable.
TCB Group Insurance
David Smith
TCB Group Insurance
Game changer
Allowed me to minimize staffing overhead, and empower my current team to do so much more.
Headshot of Jordan T.
Jordan T.
LenCred
50+ leads in an hour
Our sales team loves the automated emails and the activities being logged for them.
Lee Bennett headshot
Lee Bennett
Vivial

Ready to grow your pipeline?

Start Free Trial

Frequently asked questions (FAQs)

Why do I need PhoneBurner if my sales team already has a CRM?

Most CRMs weren’t built with dialing in mind—so while they might have native calling tools, they probably won’t be as efficient as our power dialer.

PhoneBurner adds speed, automation, and visibility to the one activity that drives revenue—live conversations. Whether you use PhoneBurner’s built-in CRM or integrate with your existing one, you’ll make more calls in less time and stop wasting hours on manual data entry.

Can I use PhoneBurner without switching from my current CRM?

Yes. PhoneBurner integrates with 200+ platforms—including Salesforce, HubSpot, and Zoho CRM—so you can keep using the tools your team already relies on. Only want certain contacts or outcomes pushed to your CRM? PhoneBurner gives you the flexibility to customize what gets synced—and what doesn’t.

Is integrating PhoneBurner with my team’s CRM difficult?

Not at all. Most integrations are plug-and-play or can be set up in minutes with no code required. You can even use tools like Zapier or Integrately to build workflows that pass only key information—like a hot lead or a specific call outcome—into your CRM.

What if I don’t want every contact in my CRM?

That’s where PhoneBurner shines. You can use our CRM to manage leads and only sync the ones who meet your criteria—like booked demos or qualified prospects—back to your main system. It’s a perfect setup for teams that want to keep their CRM clean and focused.

Does PhoneBurner replace my CRM?

It can, but it doesn’t have to. PhoneBurner includes a full-featured CRM with custom fields, lead routing, follow-up automation, and more. For lean teams or phone-first operations, it’s all you need. For others, it enhances your existing CRM by supercharging your outbound workflow.

Can I build call lists in my CRM and use them in PhoneBurner?

You can—and for native integrations we encourage you to do so. But many teams prefer to build and filter lists directly in PhoneBurner. That way, you control exactly who gets called, when, and how follow-up works. With advanced filters, saved searches, and outcome-based triggers, PhoneBurner makes list-building fast and flexible.

How does PhoneBurner help teams that use HubSpot or Salesforce?

PhoneBurner has custom integrations for HubSpot and Salesforce. Our native Salesforce integration lets teams dial directly from Contacts, Leads, Opportunities and other Salesforce modules. Our HubSpot integration offers a seamless 2-way sync with PhoneBurner ensuring contact records are always up-to-date, and can send qualified leads or select activity data back to your CRM. For example, you might only send contacts who respond positively, book a meeting, or reach a certain outcome. This keeps your CRM focused and your reporting cleaner.

What if I want to trigger actions after a call?

PhoneBurner has built-in support for workflow automations based on call dispositions and outcomes. Want to trigger a follow-up email, assign a lead, or send a physical mailer when someone says “send more info”? We make it easy—and nearly instant.