Auto Dialer Software vs Power Dialer Software

What Auto Dialer Really Means

You’re probably looking for a way to replace the manual dialing process with auto dialer software or technology. And so you use the term "auto dialer system" or "auto dialer service" to describe that. In reality, there are many kinds of dialer technologies and "auto dialer software" refers to a very specific one. Often, it's not the one you're looking for.

So, what is an auto dialer? It’s a device or software that calls numbers automatically, determines whether a live person answered, and if so, plays a recorded message or routes the call to an available agent. Because the device has to make this determination, prospects hear DEAD AIR after saying “hello” and before a live agent is actually there to greet them. In short, it’s a faster way to dial, but one that SCREAMS sales call. Consequently, it negatively impacts sales results.

The Risks of Auto Dialing Software

In addition to the awkward delay that results from using an auto-dialer, the use of such software also carries inherent risk. Violating the TSR and/or TCPA standards - which restrict the use of multi-line dialers - can carry hefty fines and risks litigation from unhappy consumers.

Because the definition of autodialers remains heavily litigated in the courts, violations are not only a risk to those using auto dialers for telemarketing or software for call center operations - but small and medium size businesses as well. The risks and quality issues associated with traditional autodialers have prompted many sales professionals to pursue a safer, and more effective solution.

Power Dialer – That’s Us!

PhoneBurner is a power dialer. Our software helps companies stay compliant by eliminating dropped calls and leaving agents in complete control over their call experience - while still reaching up to 80 contacts per hour. You choose the contacts. You’re already connected when prospects say “hello.” However, since PhoneBurner power dials for you, leaves 1-click pre-recorded voicemails, sends custom emails based on the result of each call, logs calls, and eliminates repetitive tasks, you blaze through contacts and have up to 4x more live conversations.

You’ll be amazed at how much more effective your callers are with PhoneBurner. Get all the benefits of that risky auto dialer - including CRM integration, 1-click voicemails, SMS, call recording, call transfer, email tracking, lead distribution, advanced reporting, lead filtering, and more - only without the risk and quality control issues.

Best of all, prospects will never know you didn’t dial them by hand. Start your risk-free test drive today.

PhoneBurner is a power dialer. Our software helps companies stay compliant by eliminating dropped calls and leaving agents in complete control over their call experience - while still reaching up to 80 contacts per hour. You choose the contacts. You’re already connected when prospects say “hello.” However, since PhoneBurner power dials for you, leaves pre-recorded voicemails with a click, sends custom emails based on the result of each call, streamlines workflows, and eliminates repetitive tasks, you blaze through contacts and have up to 4x more live conversations.

You’ll be amazed at how much more effective your callers are with PhoneBurner. You get all the benefits of that risky auto dialer, with CRM integration, 1-click voicemails, call recording, call transfer, email tracking, lead distribution, advanced reporting, lead filtering, and more all available - only without the risk and quality control issues.

You’ll stay fresh as a daisy and your prospects will never know you’re using a dialer. Start your risk-free test drive today!